Privacy Policy

1. Information We Collect

1.1. Information You Provide to Us:

• Account Information: When you create an account, we collect your name, email address, username, and password.
• Profile Information: You may choose to provide additional information for your profile, such as a profile picture, bio, location, and food preferences.
• User Content: We collect the content you post on the Service, including reviews, ratings, comments, photos, and other interactions.
• Communications: We collect information when you contact us directly, such as through customer support or when you participate in surveys or promotions.
• Payment Information: If you make purchases through the Service, we collect payment information, including credit card details, billing address, and transaction history.

1.2. Information We Collect Automatically:

• Device Information: We collect information about the device you use to access the Service, including device type, operating system, browser type, and mobile network information.
• Usage Information: We collect information about your interactions with the Service, such as the pages you visit, the features you use, the time and duration of your visits, and the actions you take.
• Location Information: With your consent, we may collect precise location information from your device to provide location-based services, such as finding nearby restaurants.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior, preferences, and interactions with the Service.

1.3. Information from Third Parties:

• Social Media: If you choose to connect your social media accounts to the Service, we may collect information from those accounts, such as your profile information and friends list.
• Business Partners: We may receive information about you from our business partners, such as restaurants, advertisers, and analytics providers.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the Service, including to process transactions, display user content, and personalize your experience.
• To communicate with you, including to send you updates, notifications, and promotional messages.
• To understand how users interact with the Service and to analyze usage patterns, trends, and preferences.
• To develop new features, products, and services based on user feedback and behavior.
• To prevent, detect, and address fraud, security issues, and technical problems.
• To comply with legal obligations and enforce our terms and policies.

3. How We Share Your Information

We may share your information in the following circumstances:

• With Other Users: Your profile information, reviews, ratings, and other user content are visible to other users of the Service according to your privacy settings.
• With Service Providers: We share information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing.
• With Business Partners: We may share information with restaurants, advertisers, and other business partners to provide and improve the Service.
• For Legal Reasons: We may share information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• With Your Consent: We may share information with third parties when you have given us your consent to do so.
• In Connection with a Business Transaction: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Your Choices and Rights

You have certain choices and rights regarding your information:

• Account Information: You can update or correct your account information at any time by accessing your account settings.
• Privacy Settings: You can adjust your privacy settings to control who can see your profile information and user content.
• Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in the emails or by contacting us directly.
• Cookies: You can manage your cookie preferences through your browser settings.
• Location Information: You can control whether we collect precise location information through your device settings.

Depending on your jurisdiction, you may have additional rights, such as:

• The right to access and receive a copy of your personal information.
• The right to request correction or deletion of your personal information.
• The right to restrict or object to the processing of your personal information.
• The right to data portability.
• The right to withdraw consent at any time.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws.

8. Children's Privacy

The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on the Service and updating the "Effective Date" at the top of this Privacy Policy. Your continued use of the Service after the updated Privacy Policy has been posted constitutes your acceptance of the changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: team@kulaa.co.uk